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Talking to Crazy

How to Deal with the Irrational and Impossible People in Your Life

by Mark Goulston

eBook

1 of 1 copy available

Let's face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears?

In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational.

As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can't simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals:

  • Why people act the way they do
  • How instinctive responses can exacerbate the situation—and what to do instead
  • When to confront a problem and when to walk away
  • How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll
  • And much more
  • You can't reason with unreasonable people—but you can reach them. This powerful and practical book shows you how.


    Expand title description text
    Publisher: AMACOM Books

    Kindle Book

    • Release date: September 21, 2015

    OverDrive Read

    • ISBN: 9780814436370
    • File size: 892 KB
    • Release date: September 21, 2015

    EPUB eBook

    • ISBN: 9780814436370
    • File size: 892 KB
    • Release date: September 21, 2015

    PDF eBook

    • ISBN: 9780814436370
    • File size: 5493 KB
    • Release date: September 21, 2015

    1 of 1 copy available

    Formats

    Kindle Book
    OverDrive Read
    EPUB eBook
    PDF eBook

    Languages

    English

    Let's face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears?

    In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational.

    As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can't simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals:

  • Why people act the way they do
  • How instinctive responses can exacerbate the situation—and what to do instead
  • When to confront a problem and when to walk away
  • How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll
  • And much more
  • You can't reason with unreasonable people—but you can reach them. This powerful and practical book shows you how.


    Expand title description text
    • Details

      Publisher:
      AMACOM Books

      Kindle Book
      Release date: September 21, 2015

      OverDrive Read
      ISBN: 9780814436370
      File size: 892 KB
      Release date: September 21, 2015

      EPUB eBook
      ISBN: 9780814436370
      File size: 892 KB
      Release date: September 21, 2015

      PDF eBook
      ISBN: 9780814436370
      File size: 5493 KB
      Release date: September 21, 2015

    • Creators
    • Formats
      Kindle Book
      OverDrive Read
      EPUB eBook
      PDF eBook
    • Languages
      English